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To set up Caller ID on your Fios TV, follow these basic steps using your Fios remote control, press:

• MenuÌý>ÌýSettingsÌý>ÌýNotificationsÌý>ÌýCaller IDÌý>ÌýCheck Availability,
  • A message will display to indicate that Caller ID is either available or unavailable:
    • If Caller ID isÌýAvailable, pressÌýOKÌýwhen prompted, selectÌýYesÌýto enable Caller ID, pressÌýOK
    • If Caller ID isÌýUnavailable, you currently do not meet the equipment or service requirements, pressÌýOK

Note:ÌýOnce Caller ID is activated, it may take 24–48 hours to see alerts. You must activate Caller ID on each Set-top Box where you want the service.

Select how your Caller ID Alert options display on your Fios TV. Using your Fios remote control press:

• MenuÌý>ÌýSettingsÌý>ÌýNotificationÌý>ÌýCaller ID,Ìýselect:
  • Show Alerts,Ìýto turn alerts On or Off
  • Alert Duration,Ìýto control the length of time the alert box is displayed
  • Alert PositionÌýto control the position of the alert box on your TV screen

View your call logs using your Fios remote control press:

• MenuÌý>ÌýFios Digital VoiceÌý>ÌýCall Logs
  • yourÌýCall HistoryÌýwill display the caller name, phone number, and the date/time of the call are shown for each as follows:
    • OutgoingÌý- Green right arrow,
    • IncomingÌý- Blue left arrow, and
    • Missed callsÌý- Red X
  • select a call and press theÌýOptionsÌýbutton on your remote to display Call Back, Block, and Delete options, select:
    • Call Back,Ìýto ring your ºìÌÒÆåÅÆ home phone, when answered, the selected number will be dialed
    • Block,Ìýadd the phone number to your Blocked Callers List
    • Delete, remove the call from your Call History

View Voice Mail messages using your Fios remote control press:

• MenuÌý>ÌýFios Digital VoiceÌý>ÌýVoice Mail
  • yourÌýVoice Mail Inbox, will display your voice mails including the caller name, phone number, and the date/time of the call
  • select a call and press theÌýOptionsÌýbutton on your remote, to displayÌýPlay Messages,ÌýCall Back,ÌýBlock, andÌýDeleteÌýoptions, select:
    • Play Messages*, listen to the voice mail messages (TV mutes during playback)
    • Call Back, to ring your ºìÌÒÆåÅÆ home phone, when answered, the selected number will be dialed
    • Block, to add the phone number to your Blocked Callers List
    • DeleteÌýto remove the call from your Voicemail Inbox

*Voicemail playback is not available on the Motorola 2500 PC standard definition Set-top Box or DCT 700 Digital Adapters.

Manage Calling Features using your Fios remote control, press:

• MenuÌý>ÌýFios Digital VoiceÌý>ÌýCalling Features, select:
  • Simultaneous Ring, to designate up to three phone numbers that will simultaneously ring when a call comes in to your ºìÌÒÆåÅÆ home phone
  • Call Forwarding, to forward your ºìÌÒÆåÅÆ home phone calls to another phone number
  • Incoming Call Block, to block all Anonymous calls or manage your Blocked Callers List for calls to your ºìÌÒÆåÅÆ home phone
  • Do Not Disturb, to automatically forward calls to voicemail or play the system greeting