Phishing Scams

Spam, phishing emails & texts, and  robocalls are on the rise. If you receive any suspicious communications from someone  who says they are ºìÌÒÆåÅÆ, we want to  know about it. You can also report fraud  to .

Text message (SMS) or email phishing scams often attempt to lure customers to a fraudulent website to input personal information and/or download virus infected programs. 

ºìÌÒÆåÅÆ will never ask for personal or account information by email or text message.

If you receive a text message or email similar to the ones below (the content may vary slightly), you should send it to ºìÌÒÆåÅÆ (see below for details) then DELETE IT IMMEDIATELY.

DO NOT:

  • Respond to the text message or email in any way
  • Click any links
  • Open any attachments
  • Provide any data to any websites mentioned

Receiving a suspicious message typically will not put you at risk if you do not reply, click on links, or share any personal information. 

If you did click or provide personal information in response to a suspicious text message, you should contact us to help secure your account, and reach out to any financial institutions or other services you believe may be impacted. You can also download the My ºìÌÒÆåÅÆ App for and devices to access enhanced account security features and secure communications with ºìÌÒÆåÅÆ.If you receive a suspicious text message claiming to be from ºìÌÒÆåÅÆ, please forward it to us right away at S-P-A-M (7726). 

Forward any suspicious email you receive immediately to phishing@verizon.com. In your email, please include your:

  • Name
  • Account number
  • Phone number

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Phishing scam email examples

Phishing Scam Text

"ºìÌÒÆåÅÆ Free Msg: Latest bill processed. Thanks, MyName! Here's a little freebie for you: f1smk.exy/XXXXXXXX"

Phishing Scam Email

Hello, (e-mail address removed,)

We recently reviewed your account, and we need more information to help us provide you with secure service. We have reason to believe that your account was accessed by a third party. To help prevent this from happening again just confirm your identity and location.* This helps us make sure no one is accessing your account without your knowledge.

Start Account Identification

We'll review the information you provide and email you if we need more details.

Thank You,

ºìÌÒÆåÅÆ Wireless Security Department

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Phishing Scam email
ºìÌÒÆåÅÆ Service <e-mail address removed>
Subject: Security Message - Verify Your Information
Date: February 18, 2017 at 5:35:26 AM EST
To: Undisclosed-Recipients:;

Image Removed

Ìý Ìý Ìý Ìý Ìý Dear ºìÌÒÆåÅÆ Customer ,

Ìý Ìý Ìý Ìý Ìý Your ºìÌÒÆåÅÆ online account preferences were changed by someone else.

Ìý Ìý Ìý Ìý Ìý ÌýWe have Disabled most of the accessible features of your account.

Ìý Ìý Ìý Ìý Ìý ÌýYou have to login from your device in order to reactivate your online functions again.

Ìý Ìý Ìý Ìý Ìý Ìý Ìý Security Dep,

Ìý Ìý Ìý Ìý Ìý Ìý Ìý ºìÌÒÆåÅÆ Online

Phishing Scam email
From:
ÌýºìÌÒÆåÅÆ WirelessÌý
To:Ìýe-mail address removed
Sent:ÌýTuesday, May 2, 2017 9:12 AM
Subject:ÌýYour online bill is available. Amount due $473.48

Ìý Ìý Ìý Ìý Image RemovedÌý Ìý ÌýEasily make an online payment.Ìý ÌýÌý

Ìý Ìý Ìý Ìý Ìý Ìý ShopÌý Ìý Ìý Ìý Ìý SupportÌý Ìý Ìý Ìý Ìý Ìý My ºìÌÒÆåÅÆ

Ìý Ìý Ìý Your bill is ready to view online.

Ìý Ìý Ìý Ìý Ìý Ìý ÌýAccount ending in #2573-00001

Ìý

Ìý Ìý Ìý Ìý Ìý Ìý ÌýBill Summary
Ìý Ìý Ìý Ìý Ìý Ìý ÌýTotal amount due: $256.15
Ìý Ìý Ìý Ìý Ìý Ìý ÌýDue by: 04/09/17Ìý Ìý Ìý Ìý Ìý Ìý ÌýÌý Ìý Ìý Ìý Ìý Ìý Ìý

Ìý Ìý Ìý Ìý Ìý Ìý View and pay your bill

Ìý Ìý Ìý Ìý Ìý ÌýVisitÌýMy ºìÌÒÆåÅÆÌýto view recent payments or adjustments.
Ìý Ìý Ìý Ìý Ìý Ìý Thanks for choosing ºìÌÒÆåÅÆ Wireless.
Ìý Ìý Ìý Ìý Ìý Ìý Enroll in auto payÌý Ìý ÌýÌý>Ìý Ìý Ìý Ìý ÌýShop DealsÌý Ìý ÌýÌý>

Ìý

Ìý Ìý Ìý Ìý Ìý Ìý Images RemovedÌý Ìý Ìý Ìý Ìý Ìý Ìý

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