Everything's easier with the My ºìÌÒÆåÅÆ app.
Manage your account, get rewards and more. All in the palm of your hand, when you join ºìÌÒÆåÅÆ.
Do it all. All in one place.
Take a tour of the My ºìÌÒÆåÅÆ app features that make managing your account super simple.
Stay in-sync with all things ºìÌÒÆåÅÆ.
Always stay in-the-know.
Get whatever you need, whenever you want.
Pay your bill in no time.
"Press 1" if you're over hold music.
Need more help? Come on in.
Get to know the My ºìÌÒÆåÅÆ app.
It's your personalized hub for everything your account has to offer, from your plans and perks to devices and more.
Plan Manager
All your perks and benefits in one place. Find everything your plan has to offer and stay up-to-date at a glance.
Manage your network with the ºìÌÒÆåÅÆ Home app
Check connection speed, share Wi-Fi with guests, and more.
Peace of mind for you. Freedom for them.
Monitor your child's online activity, block content and track their location.
Have questions? We’ve got answers.
What can I do with the My ºìÌÒÆåÅÆ app?
The My ºìÌÒÆåÅÆ app allows you to manage your ºìÌÒÆåÅÆ account. You'll get a personalized view of all the newest tech, entertainment, deals and more. Plus, if you've linked your accounts, you can easily switch between your Mobile, 5G Home and Fios accounts using the app's sophisticated dashboard. It's easy to view account updates, make plan changes, manage your devices and discover everything your plan has to offer.
If you're a mobile customer, you can view your Simplified Bill, which lets you see usage details, schedule auto pay and make secure bill payments. Mobile customers also have the ability to access a voice-enabled ºìÌÒÆåÅÆ Assistant, which gets you answers fast, and to shop directly from the app.
For Fios customers, you can access your voicemails through the My ºìÌÒÆåÅÆ app. To stream TV, you'll continue to do this through the Fios TV Mobile app. Access is included with your Fios TV subscription and works both at home and on-the-go from your compatible device.
What happened to the My Fios app?
As of November 29, 2023, the My Fios app has transitioned over to the My ºìÌÒÆåÅÆ app. With the My ºìÌÒÆåÅÆ app, you will still be able to manage your Fios account, pay your bill and get support.
How do I download the My ºìÌÒÆåÅÆ app?
If you're an Android user, you can easily download the My ºìÌÒÆåÅÆ app in the . iPhone users can access the app in a snap in .
How do I sign in to the My ºìÌÒÆåÅÆ app?
You can sign in to the My ºìÌÒÆåÅÆ app using either your mobile, 5G Home or Fios credentials. If you're the , you can also combine your login credentials within the app, which will allow you to view and manage both accounts together. Sign in to My ºìÌÒÆåÅÆ using your mobile or 5G Home credentials and navigate to Account, then Edit profile & settings. Go to the Security section and select One ºìÌÒÆåÅÆ ID. Enter your Fios account credentials to merge the two logins to your One ºìÌÒÆåÅÆ ID. If you have questions about the process, check out our FAQ specifically related to One ºìÌÒÆåÅÆ ID.
How do I make sure my two accounts are visible on the app?
It's important to link your Mobile and Fios login credentials using One ºìÌÒÆåÅÆ ID so you can view and access both accounts seamlessly on one app. Sign in to My ºìÌÒÆåÅÆ using your mobile or 5G Home credentials and navigate to Account, then Edit profile & settings. Go to the Security section and select One ºìÌÒÆåÅÆ ID. Enter your Fios account credentials to merge the two logins to your One ºìÌÒÆåÅÆ ID.
What will happen if I don't combine my logins and keep my Mobile and Fios logins separate?
If you don't combine your credentials with One ºìÌÒÆåÅÆ ID, you will only be able to view and manage one account at a time in the My ºìÌÒÆåÅÆ app. This means if you are signed in to your Mobile account and want to view your Fios account, you'll have to sign out of your Mobile account and then sign back into your Fios account each time you wish to switch from one account view to another.
What app do I need to stream Fios TV?
To stream Fios TV, you need the Fios TV Mobile app. Access is included with your Fios TV subscription and works both at home and on-the-go from your compatible device. With Fios TV you can watch hundreds of live TV channels, thousands of movies and popular shows On Demand like "Homeland" on SHOWTIME®.