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Imagine going a day without needing to hop on to the internet for one task or another. It’s almost impossible because whether for work, school or entertainment, our households count on staying connected to the internet more than ever before. Still, internet outages happen. In some areas, they can be somewhat common, which can mean constant interruptions to your daily life and routines. And, even if internet outages are rare, they can still pose a problem.

Having wireless or cellular internet backup, like ºìÌÒÆåÅÆ Wi-Fi Backup, for your home means that everyone in your household can stay productive, whether it’s working from home, streaming movies or television shows, gaming, completing schoolwork or learning virtually even when your primary internet connection is down.

Whether or not you’re currently a ºìÌÒÆåÅÆ customer, ºìÌÒÆåÅÆ’s Wi-Fi Backup offers a reliable solution to stay connected if your primary internet provider has a service disruption or outage. Getting signed up is easy and set-up is seamless. Find out more about how it works and how to get peace of mind knowing you can always get back online.Ìý

What is Wi-Fi Backup?

Wi-Fi Backup sounds great, but what is it? And, how does it work? After all, if your primary internet isn’t working, what makes your wireless backup connection work? Wi-Fi Backup from ºìÌÒÆåÅÆ helps you have a way toÌý connect to wireless internet if and whenÌý your primary home internet connection goes down, using Fixed Wireless Access, or FWA. FWA is a type of 5G or 4G LTE wireless technology that enables fixed broadband access using radio frequencies instead of cables. This means it uses radio waves to send high-speed signals that offer data transfer to and from devices, so if your other method of connecting goes down, you can still be online. FWA also offers an opportunity to provide high-speed internet to areas traditionally underserved by broadband technology.Ìý

This means that Wi-Fi BackupÌý doesn’t replace your primary internet provider. It simply gives you access to ºìÌÒÆåÅÆ’s network as an additional, secondary option when needed. Just like you would consider having a flashlight in your home in case the power goes out or jumper cables in your carÌý to help in an emergency situation,Ìý it’s also important to have what we call backup Wi-Fi and the peace of mind that goes with it. Knowing that you can connect to ºìÌÒÆåÅÆ’s award-winning network when you need it most alleviates a lot of headache when internet disruptions happen.

Unlike using a mobile hotspot, or other less efficient solutions to an internet outage, our Wi-Fi Backup powers your entire household with our cellular network, so your whole family can get back online. Plus, there’s no need to be a current ºìÌÒÆåÅÆ customer to access the service. You can be a customer of any internet provider, and as long as Wi-Fi Backup is available in your area, you can sign up.Ìý

How do I set up my Wi-Fi Backup?Ìý

When your internet goes down, it’s important you can get back online quickly and easily. That’s why we’ve made it as simple and seamless as possible to get your internet backup in place.

Once you’ve decided you want ºìÌÒÆåÅÆ’s Wi-Fi Backup plan, start by visiting our website, heading into any of our store locations or calling customer service at 1-833-VERIZON. You can check if Wi-Fi Backup is available in your area, and you can sign up. We'll then ship your ºìÌÒÆåÅÆ Wi-Fi Backup router directly to you within two days. The router is included at no extra cost to you.

Be aware, in the event of a power outage, your router will only keep running if it’s connected to a battery backup or if you can power your home using a home generator. A battery backup is not included with your Wi-Fi backup plan, but, if you live in an area with a lot of power outages, we offer a wide variety of battery backups for short-term and longer outages. In general, it’s definitely worth it to consider having a backup battery on hand as part of your emergency Wi-Fi plan.Ìý

When your router arrives, you’ll also receive easy-to-follow instructions for setup and support.Ìý It will only take a few minutes to complete. Once it’s set up, ifÌý your primary internet goes down, simply switch your device to the Wi-Fi Backup network. It really is that simple.Ìý

ºìÌÒÆåÅÆ’s Wi-Fi Backup plan includes seven days per month of unlimited data for you to use, and you can choose Ìýany sevenÌý 24-hour periods within that month.Ìý Keep in mind, each time you connect to the Wi-Fi Backup network a 24-hour session is triggered. You’ll have a setup session that will not count toward your seven 24-hour sessions in the first month.Ìý

Get backup internet for your home

Signing up forÌýºìÌÒÆåÅÆ’s Wi-Fi Backup planÌý is easy from start to finish, so that you and everyone in your household can connect to our wireless network when outages happen.Ìý It’s reliable, simple and affordable, since staying online is such a priority. Wi-Fi Backup is offered for as low as $20/mo when combined with a ºìÌÒÆåÅÆ mobile plan and Auto Pay, $25/mo with Auto Pay and no mobile plan, or $30/mo without Auto Pay. Remember,Ìý a router is included at no extra cost.Ìý

Staying connected during a network outage brings relief in more ways than one, and our Wi-Fi Backup plan is here to help and get you back online and back to what matters. Get startedÌý today.